Refund Policy

This policy covers and every other BeGreen software purchase.

1. Full refund within days

If you have not activated your licence key, you can have your money back within days of purchase. We do not ask why.

Korean law lets a seller restrict withdrawal for digital goods. We do not apply that restriction to an unused licence.

What counts as activation Entering your key in the app and registering a device. Receiving the key by email is not activation — if the key is still sitting in your inbox, you are covered.

2. Refunds after activation

Even once activated, we refund if:

The product does not do what we said it does — including cases where we cannot fix it, or take an unreasonable time to.
The product differs from what the checkout page described.
You were charged twice for the same order. We refund the duplicate immediately.

When a refund goes through, the licence key stops working and any registered device is deactivated.

3. When we do not refund

More than days after activation, where section 2 does not apply
Where the key has been shared or resold
Where the app will not run because the system requirements were not checked before buying — please check them first

4. How to ask

Email us with your order number or the email address you paid with.

We reply within . Once approved, the money goes back to the original payment method. Your card issuer or the payment provider may take a further 3–10 business days.

5. By payment method

Card (Korea, Toss Payments)	Refunded to the original method. Partial refunds supported.
Card / PayPal (Paddle)	Paddle is the Merchant of Record and handles the transaction. You can request a refund through the link on your Paddle receipt, or write to us.
Cryptocurrency	Refunded on the original network. Exchange-rate movement and network fees mean the amount you receive may differ from what you paid.

If you paid through Paddle Paddle is the Merchant of Record, which makes it the legal seller for tax and refund purposes. Its name appears on your receipt, and its own refund process is available to you alongside ours.

6. Questions

Write to .